Sam was right; the customer is boss!

Posted on Jul 14, 2014 in Marc Sparks: On Leadership | 0 comments

Sam was right; the customer is boss!

Walmart’s founder Sam Walton was right when he said the customer can fire anyone in a company from the chairman on down “just by spending his money elsewhere.” Sam and entrepreneur Marc Sparks are kindred spirits in that regard. Marc says the best way to keep any customer from firing your company is to provide quality customer service. He also tells you how to go about doing just that.

Read entire blog at Timber Creek Capital »

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